IVR Menu Design¶
IVR menu structure redesign -- India main menu, EMEA routing, after-hours, callback flows -- is in Architecture Overview, section 3.6 and Control Hub Setup, section 6.5.
IVR menu structure redesign -- India main menu, EMEA routing, after-hours, callback flows -- is in Architecture Overview, section 3.6 and Control Hub Setup, section 6.5.